Where do you deliver to?
Our website is set up to process deliveries to New Zealand and Australia. We are happy to process sales from any other country by arrangement, so please contact us.
How do I pay using my MoH breast prosthesis subsidy?
When completing your delivery details, enter your DoB in the indicated field. You then have 2 options, depending on how quickly you wish to receive your items:
1. Select to pay via bank transfer, but DO NOT make the transfer. You will be issued with an order confirmation and invoice, and we will be in touch to initiate the paperwork. Once we have received your signed claim form back from you, we will process your order. Due to MoH requirements, we cannot accept scanned / electronic forms.
2. Complete the payment via bank transfer or credit card. We will then process your order straight away, and initiate the paperwork to make your subsidy claim. Once the claim has been processed by MoH (allow up to 21 business days), we will issue you a refund.
How much is delivery?
$7.50 tracked standard post for all items other than Care Packages
$15 courier fee for Care Packages to all New Zealand addresses
NZ$15 for standard postage to all other countries (we do not offer international postage for Care Packages at this stage)
We reserve the right to invoice for additional postage should your order require additional postage and packaging, to be agreed prior to sending your items.